Terms of Service
Last updated: 2026-05-24
Welcome to Ostenso. These Terms of Service ("Terms") govern your use of our website and any purchase you make from us. By accessing the site or placing an order, you agree to these Terms.
Eligibility
You must be at least 18 years old to purchase from us. By ordering, you confirm you meet this requirement. We don't knowingly sell to minors.
Products
Ostenso sells dietary supplements and wellness products. Product descriptions, ingredient lists, and serving sizes are accurate to the best of our knowledge. We may update formulations from time to time; current details are always on the product page and on the printed label of the product you receive.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Pricing and payment
Prices are in USD and shown inclusive of any applicable VAT/sales tax where required by law. We reserve the right to correct pricing errors before fulfillment. Payment is processed through Shopify Payments and our supported payment partners (Shop Pay, Apple Pay, Google Pay, major credit cards, PayPal where offered).
Subscriptions
If you choose a Subscribe & Save plan, additional terms apply — see our Subscription Policy. You can pause, modify, or cancel at any time through your account dashboard or by emailing support.
Shipping and delivery
See our Shipping & Returns page for processing times, delivery estimates, and supported countries. Risk of loss passes to you on delivery.
Returns and refunds
Our money-back guarantee terms are described in detail on our Money-Back Guarantee page. Briefly: the 90-Night Reset Pack carries a 90-day money-back guarantee; the 60-Night plan, 60 days; the 30-Night plan and one-time singles, 30 days.
Account responsibilities
If you create an account, you're responsible for keeping your login credentials secure. Notify us immediately if you suspect unauthorized access.
Intellectual property
All content on this site — text, images, logos, brand marks, product photography, and design — is owned by Ostenso or licensed to us. You may not reproduce, distribute, or use it for commercial purposes without our written permission. Customer reviews and user-generated content may be used by us in marketing.
Permitted use
Use this site lawfully. Don't attempt to interfere with its operation, scrape it for resale, probe for vulnerabilities, or use it to misrepresent yourself. We may suspend accounts that violate these rules.
Disclaimers
Our products are dietary supplements, not medications. They're designed to support — not replace — healthy sleep, exercise, and medical care. The Ostenso website and our content are provided for general information only. Nothing here is medical advice.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Limitation of liability
To the maximum extent allowed by law, Ostenso's total liability for any claim arising from your purchase is limited to the amount you paid for the product. We are not liable for indirect, incidental, consequential, or punitive damages.
Governing law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Sheridan County, Wyoming, except where mandatory consumer-protection law requires otherwise.
Changes
We may update these Terms. Material changes will be flagged on the homepage for at least 14 days. Continued use of the site after a change means you accept the updated Terms.
Contact
Ostenso
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@ostenso.com