Returns & Refunds

Returns & Refunds

Ostenso comes with our Sleep It Or Send It Back guarantee.

60-day refund for quarterly subscribers

If you're on the Quarterly Reset Pack plan and don't feel a difference within 60 days of receiving your first order, send back the empty pack and we'll refund the full amount. No questions asked. No return shipping cost to you.

30-day refund for monthly subscribers

If you're on the Monthly plan, the same offer applies for the first 30 days.

How to request a refund

Email support@ostenso.com with your order number. We'll respond within 1 business day with return instructions and refund timing.

Canceling your subscription

You can cancel anytime from your account page — one click, no phone call required. If you cancel before your next shipment, you won't be charged.